What if I can no longer access that email account?
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If you can no longer receive email at the email address on your account, and if you are subscribed, you can enter your payment code in the password field.
- If you paid using PayPal, your payment code is the PayPal Transaction Id of your payment. Even if you subscribed a couple of years ago, you can still look up this Transaction Id in your PayPal account.
- If you subscribed by check or money order, or if you received your subscription as a door prize, you should have received an email or a card from us containing your subscription code. Your subscription code is your payment code.
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If you are not subscribed, or if you cannot find your payment code, send an email to sales@hamtestonline.com and request a "manual password reset". Include your old account email address, new email address, name, and Ham radio call sign (if any) in your message. Please make sure your email application and spam filters will accept messages from hamtestonline.com! |
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